58bd Privacy & Data Protection Policy
Your personal information matters to us — 58bd keeps every piece of your data secure with SSL encryption and strict security measures.
58bd is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy describes what kinds of personal information we collect, how that information is used, how long it is stored, and what steps we take to protect your data.
By using 58bd's website or any of its services, you agree to the terms set out in this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].
We reserve the right to change or update this privacy policy at any time. When changes are made, we will note the updated date on the site. Continuing to use our services means you have accepted the revised policy.
Information We Collect
58bd collects various types of information to operate its services properly. This information may be collected directly from the user, automatically, or through third parties.
1.1 Information Provided Directly by You
When you create an account or use services on 58bd, we may collect the following information:
- Full name and date of birth (for age verification — users must be 21 years of age or older)
- Mobile number and email address
- Residential address
- National ID card or passport details (for identity verification)
- Payment information — bKash, Nagad, or Rocket account numbers
- Information provided during support chat or email communication
1.2 Automatically Collected Information
When you use the 58bd platform, certain technical information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Site entry and exit times, browsing patterns
- Gaming history and transaction records
- Information collected through cookies and similar technologies
1.3 Information Collected Through Third Parties
Relevant information may also be collected from payment processors (such as bKash, Nagad, Rocket), identity verification agencies, or fraud prevention services.
Purpose of Using Your Information
58bd uses your information only for specific and legitimate purposes. We never use your information unnecessarily or without your permission.
2.1 Service Operation & Improvement
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Running gaming services properly
- Providing customer support
- Improving platform performance and user experience
2.2 Security & Compliance
- Preventing fraud, money laundering, and illegal activity
- Verifying user identity and age (to confirm 21+)
- Protecting account security
- Complying with applicable laws and regulations
2.3 Communication & Notifications
- Sending transaction confirmation messages
- Informing you about service changes or updates
- Sending relevant promotional information (if you have consented)
- Responding to customer support requests
Cookies & Tracking Technologies
The 58bd website uses cookies and similar technologies. Cookies are small data files stored on your device that make your browsing experience easier and more personalized.
3.1 Types of Cookies
- Essential cookies: Used to ensure the basic functionality of the site. Without these, the site does not work properly.
- Performance cookies: Used to monitor and improve site usage. These collect anonymous information.
- Functional cookies: Used to remember your preferences (such as language selection).
- Session cookies: Used to keep your login session active; these are deleted when you close the browser.
3.2 Managing Cookies
You can disable cookies by changing your browser settings. However, please note that disabling cookies may cause some features of 58bd to not work properly and may affect your gaming experience.
Information Sharing & Disclosure
4.1 With Service Providers
We may share limited information with third-party organizations that assist in operating our services, such as:
- Payment processors — bKash, Nagad, and Rocket (to complete transactions)
- Identity verification services
- Technology service providers who maintain the platform
- Cybersecurity and fraud prevention services
All such parties are required to follow 58bd's guidelines and keep your information secure. They may not use your information for their own purposes.
4.2 Legal Obligations
In cases of court orders, government directives, or legal obligations, 58bd may share your information with the relevant authorities. In such situations, we will disclose only the minimum information necessary.
4.3 Business Restructuring
In the event of a company merger, acquisition, or transfer of business assets, your information may be transferred to the new ownership. In such cases, we will notify you in advance.
Data Security Measures
58bd has implemented industry-standard technical and administrative security measures to ensure the safety of your information.
5.1 Technical Security
- SSL/TLS Encryption: All information sent to and received from our website is protected by SSL encryption.
- Data Encryption: Sensitive information is stored in encrypted form in our database.
- Firewall & Access Controls: Strong firewalls and access control systems are in place to prevent unauthorized access to our systems.
- Regular Security Reviews: The security of our systems is regularly tested and updated.
5.2 Administrative Security
- Only authorized staff can access user information, and only to the extent necessary.
- All staff are trained on privacy and data protection.
- We have clear guidelines for handling data breach incidents.
5.3 User Responsibilities
The security of your account also depends in part on you. Please use a strong password, do not share your password with anyone, and make sure to log out after using an unfamiliar device. If you notice any unusual activity, report it immediately to [email protected].
Data Retention Period
58bd retains your information only for as long as necessary to provide services and meet legal obligations.
- Account information: Retained for as long as the account is active, and for a defined period after the account is closed.
- Transaction records: Retained for an extended period in compliance with financial regulations.
- Communication records: Retained for as long as needed for support and service quality improvement.
- Cookie data: Automatically deleted after the defined period depending on the type.
When the retention period ends or there is no longer a legal requirement, we securely delete your information or anonymize it so that you can no longer be identified.
Your Rights
As a user of 58bd, you have the following rights over your own information:
7.1 Right of Access
You may request at any time to find out what information 58bd holds about you. By emailing [email protected], we will provide you with a copy of your information within the limits of applicable law.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may contact us and request a correction. We will make the correction as quickly as possible.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. Please note that some information may be required to be retained for a set period due to legal obligations or ongoing disputes.
7.4 Right to Object to Processing
You may object to promotional communications at any time. If you let us know at [email protected], we will immediately stop sending promotional messages.
7.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected] and clearly state your request. After verifying your identity, we will respond to your request within the applicable timeframe.
Protection of Minors
58bd is for users aged 21 and above only. We never knowingly collect or process personal information from minors (under 21).
Age is verified at the time of account creation. If a minor's information enters our system for any reason, we will delete that information immediately and close the associated account. If a parent or guardian suspects their child is using 58bd, please contact us immediately at [email protected].
International Data Transfers
In some cases, your information may be processed or stored outside Bangladesh — for example, depending on the location of our servers or service providers. In such transfers, we ensure that your information receives the same level of protection described in this privacy policy.
For international data transfers, 58bd puts appropriate contractual safeguards in place and works only with organizations that ensure an adequate standard of data protection.
Changes to the Privacy Policy
58bd may update this privacy policy as needed. For any significant changes to the policy, we will:
- Note the updated date on the website
- Notify registered users by email for important changes
- Display a copy of the revised policy on the site
Continuing to use the site after a policy change will be taken to mean that you have agreed to the revised policy. We therefore recommend that you re-read this policy from time to time.
Contact us with any questions about privacy
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team.
Email: [email protected] • 24/7 live chat support available